Businesses striving to offer amazing customer service, take note of this. I recently ordered food online. I waited beyond the promised delivery time, and then to find the delivery status held the phone for 10 minutes. Finally, I canceled the order and sent a stinging review. After all, hungry customers can be angry customers! Email customer support is not real Read more…
Being promotional and ‘pushy’ is not the only way to generate more business. Inbound marketing is the new ‘pull’ and is a method to grow a business that provides value and builds trust. What is inbound marketing and how is it different from traditional advertising methods?
Installing live chat on website takes you one step closer to improving lead generation. But utilizing the chat to the fullest can actually boost your lead generation.
Do you wonder how fellow marketers are using their website for B2B lead generation?
Need some inspiration to turn your website into a lead generating tool?
At Fibotalk we focus on giving the most value to businesses in managing communication with their customers. We ensure this by providing a great chat platform for websites and integrate with the best and biggest chat messengers in the world.
This is a story of how much we underestimated Viber as a lot of pundits have written its epithet a long time ago.
Online chat on business websites has been around for quite a while and most successful businesses use it prominently.
However, there are still many businesses yet to take advantage of its wide range of benefits.
If you have not considered having customer live chat on your business website before, this post will explain why you should care.
Every traveler has an endless number of questions to ask when planning their trip.
Will I have internet coverage in the hotel?
Is it too cold there?
Does the hotel serve vegetarian food?
Will the bus have recliner seats?
What kind of hotels are included in this travel package?
Tourism attracts people from diverse cultures and lifestyles. (more…)
Prioritised Chat Interface
It is very distracting when your chat list keeps growing while you are focusing on one customer. To help you avoid this hassle Fibotalk puts live chats/new requests/ potentials in different lists so that you can focus better on providing great value to your customers. (more…)
1. Increase Sales and customer confidence
According to research by AMA Connect, (more…)