NPS (Net Promoter Score) Archives

How to implement NPS (Net promoter score) in Saas application without any development

Net promoter score for Saas NPS (Net promoter score) has proved to be one of the most useful tool for analyzing user loyalty and user experience in Saas product. Fibotalk provides not only NPS as a feature but also the analytics required around it for Saas products. So that an Read more…

By Shivam Kumar, 1 year ago

Net Promoter Score (NPS) for SaaS/Web application

What is NPS? Net Promoter Score, a concept developed by Bain and Company, now it has become standard to measure customer loyalty. To measure customer sentiments, over the period, NPS has replaced customer surveys and long feedback forms. NPS gives a realistic picture of customer sentiments. For example, a customer Read more…

By Nilesh Chintawar, 1 year ago