User Behavioral Analytics

For any digital product, behavioral analytics is crucial. It is a set of data that helps managers understand user journey through the product, feature adoption, and find users of interest. Why behavioral analytics? The business environment is digital and hyper-competitive. Identifying potentially churning customers in advance will have a definitive Read more…

Fibotalk new features

Prioritised Chat Interface

It is very distracting when your chat list keeps growing while you are focusing on one customer. To help you avoid this hassle Fibotalk puts live chats/new requests/ potentials in different lists so that you can focus better on providing great value to your customers. (more…)