B2B

Net Promoter Score (NPS) for SaaS/Web application

What is NPS? Net Promoter Score, a concept developed by Bain and Company now has become standard to measure customer loyalty. Over the period NPS has replaced customer surveys and long feedback forms to measure customer experience. NPS gives a realistic picture of customer sentiments. For instance, a customer may have negative feedback but that does not mean he or Read more…

B2B

How to integrate Fibotalk in Website?

Embedding the JS code Integrating Fibotalk analytics on a website is very easy and requires no more than 15-20 mins. To start tracking with Fibotalk, copy the JS code that is provided in the “Install on Website” option in the “Messenger settings” in the “Chats” menu, into the <head> and </head> tags of all the pages in which integration need to be done. The Read more…

Features

How to integrate Fibotalk in Angular app?

Embedding the JS code Integrating Fibotalk analytics in an angular app is very easy and requires no more than 15-20 mins. To start tracking with Fibotalk, copy the JS code that is provided in the “Install on Website” option in the “Messenger settings” in the “Chats” menu, into the <head> and </head> tags of “index.html” file of the app. The Read more…

Features

How to create announcements on fibotalk app?

Be it releasing a new feature or improved versions, Increasing the reach for the same is a hard task. So fibotalk provides a very essential feature of announcements that can certainly help with the same. Creating and managing announcements in the fibotalk app is very easy and interactive. It’s a matter of following few steps and a new announcement will Read more…

Features

How to do funnel analysis in fibotalk app?

A funnel chart is the best representation for funnel analysis and in fibotalk app, it is very easy to add funnel charts and can be done in a few steps- 1. Login to the fibotalk app (https://app.fibotalk.com/accounts/login). 2. In the side menu, navigate to the “Analytics” option in case it is not by default selected. 3. Click on the “Add Chart” Read more…

Live chats for restaurants

Live Chat for Restaurants

Live Chat for Restaurants In super crowded restaurant business and the ever-increasing cost of acquisition, innovation in customer engagement is a key competitive advantage. Live-chat on the website can revolutionize your customer experience. How live chat solutions help restaurants 1. Book more tables using live chat Imagine a group of young guys decide to meet up and look at your Read more…

chatbot for business webiste
Chatbot

Serious Business? Consider Chatbots

Conversation is the most powerful tool for human beings. It helps us spread abstract ideas and create marvelous feats of engineering. Conversations enable us to build trust and deep relations. If Businesses can engage their customers in active and personal conversations, they will get deep insights and lasting loyalties. In the rapidly changing world consumers who are spoiled for choices, expect Read more…