According to Niel Patel, one of the top marketing influencers on the web, live chat can increase your lead generation rate by 45%.
Most of the online businesses agree that live chat is an essential tool in not only providing exceptional customer service but also in capturing leads and improving sales conversion.
Researches show that over 42% online customers prefer a live chat over call or any other kind of support. And out of those people who prefer live chat, 79% said it is because they got their answers quickly and 51% preferred live chat because they could multitask. Continue reading “3 Live Chat Strategies To Garner Leads In Abundance”
Do you wonder how fellow marketers are using their website for B2B lead generation?
Need some inspiration to turn your website into a lead generating tool?
Continue reading “How Successful B2B Marketers Use Website For Lead Generation?”
At Fibotalk we focus on giving the most value to businesses in managing communication with their customers. We ensure this by providing a great chat platform for websites and integrate with the best and biggest chat messengers in the world.
This is a story of how much we under estimated Viber as a lot of pundits have written its epithet long time ago.
Continue reading “Viber, the Hidden Goldmine”
Online chat on business websites has been around for quite a while and most successful businesses use it prominently.
However, there are still many businesses yet to take advantage of its wide range of benefits.
If you have not considered having customer live chat on your business website before, this post will explain why you should care.
Continue reading “Outsell Your Competition Using Online Chat For Business”
Are you leveraging the complete power of your website? Are your customers getting all the information it takes to close a deal?
By adding a small Fibotalk live chat application on your website you can connect with your customers live, when they are most interested in your business.
Continue reading “How To Add Live Chat To Your Website For Free?”
Every traveler has endless number of questions to ask when planning their trip.
Will I have internet coverage in the hotel?
Is it too cold there?
Does the hotel serve vegetarian food?
Will the bus have recliner seats?
What kind of hotels are included in this travel package?
Tourism attracts people from diverse cultures and lifestyles. Continue reading “5 Unfair Advantages Live Chat Gives To A Travel And Tours Business”
Prioritised Chat Interface
It is very distracting when your chat list keeps growing while you are focusing on one customer. To help you avoid this hassle fibotalk puts live chats/new requests/ potentials in different lists, so that you can focus better on providing great value to your customers. Continue reading “Fibotalk new features”
1. Increase Sales and customer confidence
According to a research by AMA Connect Continue reading “Why Live chat is an important feature for business website?”