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Customers Want Support The Easy Way

Businesses striving to offer amazing customer service, take note of this. I recently ordered food online. I waited beyond the promised delivery time, and then to find the delivery status held the phone for 10 minutes. Finally, I canceled the order and sent a stinging review. After all, hungry customers Read more…

what is inbound marketing

What Is Inbound Marketing?

Being promotional and ‘pushy’ is not the only way to generate more business. Inbound marketing is the new ‘pull’ and is a method to grow a business that provides value and builds trust. What is inbound marketing and how is it different from traditional advertising methods?


Fibotalk new features

Prioritised Chat Interface

It is very distracting when your chat list keeps growing while you are focusing on one customer. To help you avoid this hassle Fibotalk puts live chats/new requests/ potentials in different lists so that you can focus better on providing great value to your customers. (more…)