Programming language used – JavaScript.

Fibotalk provides a facility to hide the messenger button through the agent interface. Here are two ways to open and close the messenger without clicking on the button.

API Interface:

• Open the messenger – fibo.open({ name: “messenger”, type: “open” }, function(error, success) {});
• Close the messenger – fibo.open({ name: “messenger”, type: “close” }, function(error, success) {});

error and success are to indicate status of the operation.

How to hide Fibotalk messenger button

The Fibotalk messenger button can be hidden in 3 steps:-

• Login to Fibotalk.
• Go to Engagements section and enable the Hide messenger button.
• Click on Confirm and its done.