Users navigate to achieve their purpose on SaaS platforms through a pre-defined process from start to finish. Users leave their footprints to achieve their objectives on SaaS platforms. These footprints carry hidden details to drive user behavior patterns. When data is captured of these footprints step by step, we can set up Feature Blueprint.
Traditional product engineering team finds it tough to gather footprints of users. The engineering is to achieve product capability and not to do product analytics. Though, product engineering works closely with product management. Configuring such a step-by-step approach turns out to be hard to do. Unlike product analytics platforms, with capabilities of choosing the start of an event to step-by-step events will get you data. They configure this data to show a Feature Blueprint.
Fibotalk platform can gather such data step by step with ease. To get your Feature Blueprint. Get your free trial feature blueprint now
Blueprint is an engineering drawing that helps you construct better. It helps to understand the critical parts.
Feature blueprint focus on application, be it web application or mobile apps. Such applications or platforms come with multiple features. A single event by a user can be defined as a Feature but many a times tracking single event cannot give a real picture. In modern business applications features are complicated and involves multiple steps/activities. It may involve page changes, click events and API calls. These features includes steps or just one step.
Fibotalk connects to your SaaS platform, it gathers data from users’ interaction. It drew this data in Feature Blueprint to understand where users spend time, drop while using, face technical issues, API failures, and features.
Fibotalk’s Feature Blueprint combines the behavioral data from multiple users’ interactions with the product on the web or mobile. Fibotalk is very easy to use by the non-techie product management team. Below, seven steps will help configure the most complicated SaaS platform’s Feature Blueprint.
The name blueprint tells you what happens behind the covers. How users interact with features. Fibotalk’s blueprint allows you to configure buttons, data field, page, API interaction, and DB interaction. Set this up and check your analysis, how users used every step. Here is how Feature Blueprint looks like.
Like in HR tech, an HR executive needs to use a SaaS platform to post a vacancy on the job portal. Before he connects API to update the latest vacant position. Will check requisition from department heads, approvals, check if we have similar profiles internal database, and executive will send the vacant position to the job portal.
It is one activity using SaaS HR tech. While doing this, the executive will use various functions in the SaaS platform of HR tech. Here:
This is how a traditional job is done using the SaaS platform.
How it is done in Fibotalk
Fibotalk’s Feature Blueprint allows you to configure all steps above and lets you know how users behaved while using your SaaS platform. Get your free trial feature blueprint now.
To start, the feature blueprint feature of Fibotalk allows you to create events so that it knows what data to analyze and capture time, location, and OS.
Fibotalk gives you a list of all events on the SaaS platform. Users need to pick carefully and put in a step-by-step approach. It can configure any event as a starting event.
For every event in Feature Blueprint, you can even choose properties. These properties will get you information apart from the use of the feature. Like, timestamp, time used, location, OS, and failed because of tech snag.
location, and OS.
Nothing is a permanent SaaS world. You can add events as you configure events with more properties. It reduces engineering effort considerably.
location, and OS.
Order event is most important. Feature Blueprint will draw reports based on the order of the event. Like how many users hit the first event, went to second, and so on. In case your events are not in order, then your analysis will look distorted.
Apart from real users, many users just use it for smaller activities. In case this creates a hurdle and you need to remove such users, then Feature Blueprint allows you to remove users. This will help you get the real user’s blueprint.
location, and OS.
Fibotalk’s Feature Blueprint allows you to segment users rather than checking for every other user who comes to use the feature. With simple configuration, select a cohort of users to analyze and check the blueprint. With Fibotalk, it eases the complex analysis with just a quick selection of cohort.
location, and OS.
The product team can deep dive into Feature Blueprint analysis to find where the friction is. Which event makes users drop. In case of any latency. Sticky event?
With such detailed analysis, the product management team can improve the usage by adding ease and improving the experience.
location, and OS.
Conclusion:
Fibotalk’s Feature Blueprint is not new, it is like funnel analysis of Amplitude or Mixpanel with adoption analytics and user details are available immediately. But with Fibotalk you can achieve the same with zero software engineering. It further reduces friction between product management and the product engineering team.
Fibotalk ensures the most detailed event step-by-step capture, properties, and users group to get you a blueprint of all your features.