With this integration your agents will be able to receive messages directly from Telegram Bots into the Fibotalk agent’s app.
Step: 1 To create a Telegram Bot go through this link
If you already have a Telegram Bot , you can skip this step!
Step: 2 Once you have successfully created the Telegram Bot you will receive a Bot token.
Step: 3 Login to your Fibotalk admin panel.
Step: 4 Go to Plugins -> Click on Social -> from available plugins-> Choose Telegram.
Put your Telegram Bot token number in the text field as shown in the image below
Step: 5 Click on Add Telegram. That's it ! Your Telegram Bot is now integrated with Fibotalk!