Integrate Fibotalk with your Viber's public account
With this integration your agents will be able to receive messages directly from Viber public accounts into the Fibotalk agent’s app.
Step: 1 Create a public account in Viber via this link. In the beginning you should set your phone number where you get an activation code.
If during registration process you will get a “Session Expired” error you can try to proceed on a mobile device.
Step: 2 Next you will get the activation code on mobile device in Viber application.
Step: 3 Set your email address and password, Press next.
Step: 4 Open Viber’s admin panel on PC and log in with your credentials.
Step: 5 Click on "Create Bot Account" on the left panel. Enter your public account’s information, like name and URL.Note that an image should be only .jpg format and has strict dimensions:400x400 pixels.Set your account’s description and location
Step: 6 Viber will provide you private token , which you can use to connect Viber's API. Please copy the token
Step: 7 Login to your Fibotalk Admin panel . Go to Channels -> Viber , paste the viber token in the text box as shown in the image below.
Click on "Add 'Viber' "
That's it ! Your Viber public account is now integrated with Fibotalk !